FAQ - Frequently Asked Questions

  • How does it continue after the purchase?

Within 12 hours of your purchase, our support and graphics team will contact you via WhatsApp or phone.

In this conversation we will discuss your logo or design.

Once everything is to your liking, give the green light and we will start our printing process immediately.

  • How much does the shipping cost?

Yes, shipping within Switzerland is free.

  • My order hasn't arrived yet, what can I do?

Normally, your order will be with you within 14-21 working days after graphic confirmation, in exceptional cases it may take longer - in this case, please contact our support team

Email: shop@fresh-delivery.ch

Phone: 041 933 20 20

  • How long does the delivery take?

Prices include shipping and VAT.

The total delivery time is 14-21 working days,
Production takes 13-16 working days
and shipping 3–6 days

  • What payment options are available to me?

In our online shop you can pay quickly and easily by credit card (Visa, Mastercard, American Express), Google Pay, Apple Pay, Twint, Paypal and purchase on account with installment payment option.

  • Product Details

Product description: Our car fragrances are made from environmentally friendly, biodegradable paper and offer a standard size of 7 cm

Area: 5.4 square centimeters

Each tree is equipped with a practical stretchy cord to securely attach it to the car's rearview mirror.

Thanks to the airtight packaging, the fragrance stays fresh for up to 24 months.

Each scented tree weighs approx. 9 grams, 1000 pieces weigh approx. 9 kg.

  • refund policy

Please note that our car air fresheners with custom logo printing are made especially for you to ensure that your product is unique and exclusive. Due to this bespoke manufacturing, we are unfortunately unable to accept returns for these items unless they have defects or faults (quality is checked before shipping). Thank you for your understanding.

  • Which form can I choose?

We can fulfill every wish – be it the shape of a circle, square, triangle or even an individual car shape.

Our graphic work is free of charge.

We create the design according to your ideas or integrate your logo.

Only when you are satisfied with the result will we print – and all at no additional cost.

Your satisfaction is our top priority.

  • Design and drafting process

We will prepare the draft for you and send it for review.

Please provide your email address and telephone number during the ordering process so that we can contact you easily.


Once we receive your confirmation, production will begin.

  • How big is the air freshener tree?

Our standard sizes for car air fresheners are 7 cm x 7 cm or 6 cm x 8 cm or 9 cm x 5 cm. The size can be customized according to your logo.

Our standard format for car air fresheners is up to 5.4 square centimeters.

  • How long does it last?

Since our scented trees are hermetically sealed, they can be stored for up to 2 years if protected from light.

  • Can you choose different scents?

For orders of 1000 pieces or more, you have the option to choose from more than 40 different fragrances.
If you want to change your fragrance or need support, do not hesitate to contact us, we are at your disposal

  • How long does the scent last?

**VIP Fragrances:** Experience the ultimate in fragrance quality with our exclusive VIP fragrances. Thanks to a higher concentration of essential oils, they offer a luxurious fragrance experience that lasts for up to 14-18 days. Our most popular VIP fragrances are Tom Ford and Burberry.

**Perfume scents:** Immerse yourself in the world of intense scents with our perfume scents. Based on Eau de Parfum, they offer a longer shelf life of 10-14 days and a more intense scent effect. Our most popular perfume scents are Bambu (woody) and Wonder Vanilla.

**Standard fragrances:** Enjoy pleasant scent experiences with our standard fragrances. With a shelf life of 7-10 days, they offer lasting freshness for your journeys. Choose from our most popular standard fragrances such as Vanilla, Ocean and Soft Dove.

Extend the life of your fragrance by removing it from the foil step by step. This way you can enjoy the fragrance experience for up to 14-22 days. For even longer enjoyment, we also offer premium fragrances that can last up to 18-31 days.

  • How to order?
  1. Choose your shape
  2. Select the fragrance.
  3. Add your logo or image.
    If two pages are different, please add two logos or one picture
  4. Add to Cart
  5. For full payment
  6. We will contact you after payment.
  • Who is the car fragrance suitable for?

1. Mail order companies that want to give their customers a pleasant scent.
2. Companies looking for innovative promotional gifts to promote their brand.
3. Car dealers who want to offer their customers a high-quality extra when purchasing a vehicle.
4. Vehicle detailers and car washes who want to offer their customers an additional service.
5. Companies looking for personalized gifts for employees or customers.

  • What do the scented trees from Duftbaum24.ch do for me?

The car fragrances from Duftbaum24 offer numerous advantages:

1. **Increase brand awareness:** Custom printed car air fresheners with your logo allow you to promote your brand and increase your presence on the streets.

2. **Promote customer loyalty:** By giving away high-quality car air fresheners as promotional gifts, you show appreciation to your customers and strengthen their loyalty to your brand.

3. **Positive customer interaction:** Personalized car air fresheners create positive interaction with your customers and help build long-term relationships.

4. **Creative Marketing:** Using printed car air fresheners is a creative marketing strategy to stand out from the competition and attract attention.

5. **Sustainable advertising solution:** Our car air fresheners are environmentally friendly and sustainable, allowing you to spread your advertising message in a responsible way.

6. **Easy to use:** The car air fresheners are easy to attach and provide long-lasting fragrance in your vehicle.

Overall, Duftbaum24.ch’s car fragrances offer an effective way to promote your brand, increase customer satisfaction and promote a positive perception of your company.

  • What are the advantages of car fragrances?

1. **Brand presence while traveling:** The car fragrances printed with your logo or brand allow your customers to showcase your brand on their daily commutes, resulting in increased brand visibility.

2. **Increase customer satisfaction:** By giving personalized car fragrances as gifts to your customers, you show appreciation and maintain a positive customer relationship, which leads to higher customer satisfaction.

3. **Increase advertising effectiveness:** The air fresheners not only serve as promotional gifts, but also create a pleasant driving experience, which helps your customers to remember your brand positively and recommend it to others.

4. **Strengthen customer loyalty:** The personalized car scents offer practical benefits and regularly remind your customers of your company, which deepens the bond with your brand and leads to long-term customer relationships.

5. **Generate word of mouth:** As your customers enjoy the pleasant scents in their vehicles, they may tell friends and family about your business, which leads to organic word of mouth and can attract new customers.

6. **Differentiation from the competition:** By giving away personalized car fragrances, you stand out from the competition and offer your customers a unique and unforgettable experience that will keep your brand in their minds.

7. **Create emotional connection:** Car fragrances can evoke positive emotions and memories, especially when combined with a pleasant scent and appealing design, which further strengthens customer loyalty.

8. **Show creativity and innovation:** By using personalized car scents as a marketing tool, you show your customers that your company is creative and innovative, which can positively impact your brand image.

9. **Cost-effective advertising measure:** Car fragrances are a cost-effective advertising option compared to other marketing tools and still offer high effectiveness and reach.

10. **Wide range of applications:** The car fragrances are not only suitable as promotional gifts for customers, but can also be used as employee rewards, as part of promotions or as gifts at events to further strengthen brand presence.

  • Benefits of SniffCar car fragrances
  1. Premium fragrances: Enjoy exclusive fragrance variants for longer driving pleasure.
  2. Versatile support: Telephone, email and WhatsApp are available to answer your questions.
  3. Best prices: High-quality products at unbeatable prices.
  4. Free shipping: Your order will be delivered free of charge.
  5. Extensive experience: Our partner has 15 years of experience.
  6. High print quality: First-class print results for your individual designs.
  7. Secure payment methods: Convenient and secure payment options.

Contact:

  • Email: shop@fresh-delivery.ch
  • WhatsApp: +41 933 20 20

Choose Duftbaum24 and experience quality, service and satisfaction on every trip!